Home Virtual tourBusinessHouseholdDocument StorageLocation & Store HoursPacking Supplies
Storage TipsFacility FeaturesFAQReserve UnitPay OnlineContact Us

If you do not find the answer you need, please use the Submit Question button to email us your question. We will return your email with the answer.

Need a quick answer? Contact our friendly staff at 800-295-9331

FAQ's
1. What is self-storage and how does it work?
2. Do I need my own lock?
3. How much does it cost to store things in unit?
4. What is included in the price? Are there any hidden extras?
5. When do I pay?
6. How can I pay for my storage?
7. How often can I have access to my unit? Does it cost?

1. What is self-storage and how does it work?
Self Storage is a service offering flexible do it yourself storage for Business and Household & Personal storage. We provide clean and individually alarmed units, to which access is 7 days a week between the hours of 6AM and 10PM. Your storage unit is locked with your own personal key ensuring that you are the only person to have access to your goods.
Back to the top

2. Do I need my own lock?
We provide you, free of charge, with a state-of-the-art cylinder lock as part of the move-in package. This lock ensures you are the only one who has a key to your unit, thus ensuring you have total privacy.
Back to the top

3. How much does it cost to store things in unit?
It depends on the amount of items you have to store. We have a showroom displaying the different units in our office so you can better visualize the exact size you need.
Back to the top

4. What is included in the price? Are there any hidden extras?
The price you are quoted by our staff is your monthly charge for rental of that unit. You will need a lock to secure your unit, but we provide a cylinder lock (sealed) free of charge with your rental. You can also purchase insurance, if you are not covered by other policies, at a reasonable rate at the time of rental. There is no administrative fee or other front end fees of any kind at the time of rental. We also have a courtesy truck for your convenience.
Back to the top

5. When do I pay?
We invoice customers on a monthly anniversary date basis in advance. You pay on the same day each month as your rental date.
Back to the top

6. How can I pay for my storage?
Cash, Check, Money Order, Visa, Master Card, American Express and Discover. You can also pay online.
Back to the top

7. How often can I have access to my unit? Does it cost for access?
We offer 7 day access to your goods between the hours of 6am and 10pm. If you need to access your units outside of these times you can speak with the manager and make arrangements. Access is free at America's Self-Storage no matter how many times you access your unit.
Back to the top